Last updated: June 2026

Privacy Policy

Volttam Limited ("Volttam", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at volttam.com or engage with our real estate and paint services. It also describes your rights under the Nigeria Data Protection Regulation (NDPR) 2019, issued by the National Information Technology Development Agency (NITDA).

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following categories of personal information:

• Identity and contact data: Your name, phone number, email address, and state of residence when you fill in our enquiry or contact forms.
• Property enquiry data: Details of properties or paint products you express interest in, including budget range and preferred location.
• Usage data: Information your browser sends automatically — IP address, browser type, pages visited, time on site, and referring URL.
• Communication data: Records of correspondence if you contact us via email, WhatsApp, or our website forms.

We do not collect sensitive personal data (e.g., financial account numbers, health information) through our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your property or paint product enquiries and schedule viewings or consultations.
• Send you relevant listings, offers, or updates you have requested.
• Improve and personalise your experience on our website.
• Analyse site traffic and usage patterns to improve performance.
• Comply with legal obligations and enforce our Terms of Service.

We will only process your personal data where we have a lawful basis to do so — typically your consent, performance of a contract, or our legitimate business interest.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Trusted third parties that help us operate our website and business (e.g., hosting, analytics, email delivery), bound by confidentiality obligations.
• Property partners: Where you enquire about a specific development, we may share your contact details with the relevant developer or agent to facilitate your request.
• Law enforcement / regulators: Where required by Nigerian law or a valid court order.

We do not transfer your personal data outside Nigeria unless equivalent data protection safeguards are in place.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for full details on what we use and how to control them.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry data is typically retained for 24 months after last contact, after which it is securely deleted.

6. Your Rights Under the NDPR

As a data subject under the Nigeria Data Protection Regulation, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data where there is no longer a lawful basis for processing.
• Restriction: Request that we limit how we use your data in certain circumstances.
• Objection: Object to processing based on our legitimate interests.
• Data portability: Receive your data in a structured, machine-readable format.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us using the details below. We will respond within 30 days. You also have the right to lodge a complaint with NITDA if you believe your data rights have been violated.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. We encourage you to review this page periodically.

10. Contact Us

For data privacy requests, questions, or complaints, please contact our Data Protection Officer:

• Email: privacy@volttam.com
• General enquiries: hello@volttam.com
• Address: Volttam Limited, Lagos, Nigeria